Business-to-Business, commonly abbreviated as B2B, describes transactions conducted between two companies rather than between a company and individual consumers.
This model is typical in the supply chain, where one business purchases raw materials, products, or services from another to use in its operations or in producing its own goods.
For example, a manufacturer of electronics might buy components from various suppliers, all operating under a B2B model.
In a B2B relationship, the parties involved typically negotiate contracts with terms that include bulk pricing, delivery schedules, and payment terms.
These agreements are more complex than consumer-facing transactions, as they often involve significant volumes and long-term relationships.
A software development company providing custom solutions to other businesses is another instance of B2B. Here, the focus is on providing products or services that help other companies operate more efficiently or effectively.
B2B transactions are characterized by higher order values, longer sales cycles, and a direct selling approach involving personal relationships and negotiations.
Marketing in a B2B context also differs significantly from consumer marketing, emphasizing the value and return on investment of products and services rather than emotional appeal.
The rise of digital platforms has transformed B2B transactions, allowing businesses to find, communicate with, and purchase from suppliers globally.
Online marketplaces, for instance, enable companies to source materials or services from suppliers around the world, streamlining the procurement process.